Certified Usability Engineer

In the training program for Certified Usability Engineers (certified by the German Accreditation Body (DAkkS)), Fraunhofer FIT provides essential tools and methods required for a career in usability engineering. Core concepts, methodologies, and processes of usability engineering are taught and practically applied — especially the methods for developing and evaluating interactive products and their development processes — in accordance with internationally recognized usability standards ISO 9241-11, -110, and -210.

After completing this program, you can...

… establish usability engineering in your company.

… economically survey, document, and analyze usage contexts.

… identify user needs and develop resulting user requirements.

... advance development projects in a task-oriented manner.

… design usable products and services.

... conduct usability tests.

… communicate usability and UX.

… determine and influence the maturity level of usability and UX processes.

Overview

Organizer	Department Human-Centered Engineering & Design (HCED) at Fraunhofer FIT
Event type	Certified Course
venue	Fraunhofer FIT Schloss Birlinghoven 53757 Sankt Augustin
Format	In-person, online
language	English
target group	T-shaped professionals, designers, quality assurance specialists
Program length	In Person: 5 days (+ final examination) Monday to Friday, 9:00 AM – 5:00 PM Final examination: Saturday, 9:00 AM – 2:00 PM Additionally: Guest lectures in the form of two fireside evenings with dinner, 6:00 PM – 10:00 PM Online Training: 8 half-day remote sessions, Wednesdays and Thursdays Exam for certification possible on-site in Sankt Augustin, Germany
admission requirements	Relevant experience as an IT professional, designer, or quality assurance specialist
content overview	Learning Module 1: Analyzing the Context of Use Definition of usability, user experience (UX), and components of the context of use according to ISO 9241-11 Context scenario method for analyzing and documenting contexts of use Learning Module 2: Entwickeln von Nutzungsanforderungen Developing User Requirements Identifying user needs within context descriptions Deriving user requirements Documenting as a “user-centered requirements specification” Learning Module 3: (Prototypical) Design Normative design-relevant standards Introduction to emerging Technologies and Generative Artificial Intelligence Low- and high-fidelity prototyping Learning Module 4: Testing Understanding and applying ISO 9241-110 Qualitative and quantitative usability and UX evaluation methods Lernmodul 5: Designing the Usability Process Roles and interests in IT projects Establishing usability engineering (according to ISO 9241-210) within corporate product development processes

Usability Engineering | Certified Course